Privacy and cookies Policy

**Last Updated:** 04/01/2025

This Privacy Policy describes how Visionary Cycles/visionarycycles.com ("we," "us," or "our") collects, uses, and shares information about you when you visit our website https://www.visionarycycles.com (the "Site") or use our services.

Data Sharing and Disclosure

We are committed to protecting your privacy. We do not sell your personal data to third parties.

However, we may share your information in the following limited circumstances:

 * Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Examples include payment processors, hosting providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

 * Legal Compliance: We may disclose your information if we are required to do so by law or in response to a valid legal request, such as a subpoena or court order.
 

* Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

 * Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
 

* With Your Consent: We may share your information with third parties with your explicit consent.

Important Notes:
 

* We ensure that any third-party service providers we work with adhere to strict privacy and security standards.

 * We do not allow third parties to use your personal information for their own marketing purposes without your explicit consent.
 

* Aggregated, anonymized data, which cannot be used to identify you, may be shared with third parties for purposes such as analytics or market research.
This section is intended to provide transparency about how your data is handled. We encourage you to review our full privacy policy for more details.

**1. Information We Collect**

We collect information about you in several ways, including:

* **Information You Provide Directly:**

    * When you create an account, we collect your name, email address, and password.

    * When you place an order, we collect your name, shipping address, billing address, phone number, and payment information.

    * When you contact us for support, we collect your name, email address, and any other information you provide.

    * When you leave a review, we collect your username, and the content of the review.

* **Information We Collect Automatically:**

    * We automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, and browsing history.

    * We use cookies and other tracking technologies to collect information about your activity on our Site.

    * We may collect device information, such as device type and operating system.

* **Information We Collect From Third Parties:**

    * We may collect information about you from third-party service providers, such as payment processors and shipping companies.

    * If you choose to log in with a social media account, we may collect information from that account, such as your name and email address.

**2. Use of Information**

We use the information we collect for various purposes, including:

* To process and fulfill your orders.

* To provide customer support.

* To personalize your experience on our Site.

* To send you marketing and promotional communications (with opt-out options).

* To improve our Site and services.

* To prevent fraud.

* To comply with legal obligations.

**3. Information Sharing**

We may share your information with third parties in the following circumstances:

* With service providers who assist us with payment processing, shipping, and other business operations.

* With marketing partners who help us promote our products and services.

* When required by law or to protect our rights.

* In connection with a business transfer, such as a merger or acquisition.

**4. Cookies and Tracking Technologies**

We use cookies and other tracking technologies to collect information about your activity on our Site. You can manage your cookie preferences through your browser settings.

**5. Data Security**

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

**6. Your Rights**

You have the following rights regarding your personal information:

* To access and update your information.

* To delete your information (subject to legal requirements).

* To opt out of marketing communications.

* To request data portability.

To exercise these rights, please contact us at [Your Contact Email].

You can manage your cookie preferences through your browser settings.

**7. Children's Privacy**

Our Site is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it.